IT Service Desk · Legislative Information Center

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IT Service Management IT Service Desk Office

Manage this office

Leadership

Leader: Jordan Blake
Title: Director, IT Service Desk
Email: jordan.blake@blevinsholdings.com
Phone: (858) 396-1102

About

Provides frontline support for employee technology issues, requests, incidents, and standard IT services.

Sub-units

UnitHelp Desk Operations👤 Taylor Morgan — Manager, Help Desk Operations
UnitIncident Intake👤 Casey Vaughn — Manager, Incident Intake
UnitService Catalog Administration👤 Riley Chen — Manager, Service Catalog Administration